Questions, answered.

Yes. No previous Pilates experience is needed. Begin with the Foundation series to learn the movements and build confidence.

DDiya Studio is for anyone who wants guided reformer Pilates training at home, with a slim setup, adjustable resistance, and classes included without a subscription.

First-time setup takes less than 5 minutes.

The complete DDiya Studio system is included for you to start, with two pairs of resistance straps: Pink 20 lb and Gray 25 lb.

The system includes two pairs of resistance straps for arms and legs: Pink 20 lb and Gray 25 lb. Platform resistance cords are separate: Sage 10 lb and Black 20 lb, available on our Accessories page.

No. Guided classes are included with no subscription.

Yes. More than 50 guided classes are included with your DDiya Studio.

Use the email address from your purchase to access your included class library.

Start with Foundation if you are new, then choose categories like Core, Full Body, Flow, Balance, Strength or Stretch & Restore based on the session you want.

DDiya Studio is about 16.5 lb / 7.5 kg, slim, and stands upright against any wall. No dedicated room is required.

No. DDiya Studio does not fold. It stores upright against a wall.

Yes. Rollers support quiet, controlled movement for home use.

Yes. DDiya Studio can be used on any floor without a rug or mat.

DDiya straps offer clear resistance levels, stretch up to 5×, and are tested for 30,000 stretch cycles.

The replacement mat is high-density, breathable, resilient, and designed with multi-layer cushion support.

Wipe DDiya Studio clean after use with a soft cloth. Replacement mats are available if needed.

Yes. Handles, Footbars, Support Posts, replacement straps, cords, and replacement mats are available through DDiya.

DDiya ships worldwide, subject to carrier availability, local restrictions, and the shipping options available at checkout.

DDiya currently offers free worldwide shipping on eligible DDiya Studio orders unless otherwise stated at checkout.

Orders are usually prepared within 3-4 business days. Delivery typically takes a further 5-10 business days after dispatch, depending on destination.

Tracking is emailed once your order ships. If the tracking link does not update right away, please allow the carrier time to scan the shipment.

Yes. DDiya Studio includes warranty coverage for manufacturing defects under normal home use. Damage caused by misuse, accidents, unauthorised modifications, or normal wear and tear is not covered. Read the full Warranty Policy.

You may request a return within 30 days of delivery. Returns are subject to review, and returned items must be complete, clean, and suitable for inspection. Read the full Returns & Exchanges page.

Return shipping costs may apply unless the return is caused by a confirmed product fault or fulfilment error. DDiya will provide return instructions after your request is reviewed.

Please contact DDiya as soon as possible with your order number and clear photos of the packaging and affected item. We will review the issue and advise the next step.